The AlayaCare mobile application allows caregivers in the field to access their schedule, respond to visit offers, clock in and out visits, and review and update clinical records for clients, all from a mobile device. 

The following AlayaCare features are available on the mobile app:

Employee schedule

Clock-in/clock-out

Visit details

Service details

App Navigation

Care plan 

Progress notes

Service tasks

Forms (reports)

Medications

Vitals

Wound care

Infusions

Facility visits

Tasks

Caseload

Offline Mode

Offers and referrals

Change password

The mobile app is available for both Android and iOS devices. Please note that there are slight differences in design and available functionality between the Android and iOS apps. For more information, please see What is available on the mobile app for iOS vs. Android?

Additionally, the mobile app will be launching a new and improved redesign in early 2023. The redesign focus will be on the Visit section and will offer a more accessible navigation experience to users in Canada, United States, and Australia, on both iOS and Android devices. ⚠️Some of the screenshots you see below may therefore only be available in your environment in early 2023. 

Administrators of the web portal can use Mobile Settings in Settings>System Settings to configure certain features on the mobile app, and control employee access to information using ACLs in Settings>Roles and Permissions.

What features of the web app are not available on the mobile app?

The mobile app is specifically designed for care providers rather than schedulers, coordinators, administrators, or accounting staff. As a result, the back-office functionality of the web app is not available in the mobile app. The following modules are only available in the web app:

Accounting (billing and invoices, payroll, accounting exports, etc.)

General settings (system settings, roles and permissions, form context, form settings, etc.)

Workforce management (visit approval, vacant visits list, late and missed visits list, etc.)

All-client and all-employee schedules

Data Exploration (and other reporting tools such as form metrics)

Detailed employee profiles (demographics, attachments, custom pay rates, skills and qualifications, etc. )

Dashboard KPIs

Note that care providers can only view their own schedules and assigned tasks from the mobile app. There is no way to see all scheduled visits for the branch or agency, or view all assigned tasks or submitted forms across a branch or agency. 

Employee schedule

Upon logging in, the app will default to the employee's current schedule for the day. Tap a visit to view more details about the client (or facility) and the upcoming visit. 

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